Privacy Policy

All Bright Cleaning ("we," "us," or "our") operates the website allbrightcleaning.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Request a cleaning quote through our online form or instant price calculator
• Schedule a cleaning service
• Contact us by phone, email, or through our website

This information may include:

• Full name
• Email address
• Phone number
• Home or service address
• Cleaning preferences and special instructions

We also automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring website address
• Device and operating system information

This data is collected through cookies and similar tracking technologies to help us understand how visitors use our site.

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How We Use Your Information

We use the personal information we collect for the following purposes:

• Scheduling and service delivery — to schedule your cleaning appointments and dispatch our team to your home
• Communication — to respond to your inquiries, send appointment confirmations, and provide service updates
• Service improvement — to analyze how our website and services are used so we can improve the customer experience
• Marketing — to send occasional promotions or helpful cleaning tips (you can opt out at any time)

We will never use your information for purposes unrelated to the services described above without your consent.

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Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share limited information with the following trusted service providers who assist us in operating our business:

• Payment processors — to securely process payments for cleaning services
• Google Analytics — to collect anonymized website usage data that helps us improve our site

These providers are contractually obligated to protect your information and may only use it for the specific services they provide to us.

We may also disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

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Data Security

We take the security of your personal information seriously. Our website uses SSL (Secure Sockets Layer) encryption to protect data transmitted between your browser and our servers. Personal information is stored in secure, access-controlled systems.

While we implement commercially reasonable security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.

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Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights regarding your personal information:

• Right to know — You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collecting it, and the third parties with whom we have shared it.
• Right to delete — You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
• Right to opt-out — You have the right to opt out of the sale of your personal information. As stated above, we do not sell your personal information.
• Right to non-discrimination — We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within 45 days as required by law.

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Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data.

• Google Analytics — We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit the site, what pages they view, and what other sites they visited prior to coming to our site. Google Analytics uses cookies to collect this information, and the data is processed in accordance with Google's privacy policy.
• Session cookies — We use session cookies to keep track of your browsing session. These cookies are temporary and are deleted when you close your browser.

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: [info@allbrightcleaning.com](mailto:info@allbrightcleaning.com)
• Phone: [(408) 280-1234](tel:+14082801234)
• Address: 979 W San Carlos St, San Jose, CA 95126